Thank you for shopping with ASPECTS STUDIO LTD.

Order Processing

All orders are processed within 1–2 business days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email with your tracking information, where available.

Estimated Delivery Times

• United Kingdom: 7–14 business days

• International Orders: 7–14 business days

Please note that delivery times are estimates only and may vary due to customs clearance, weather conditions, carrier delays, peak seasons, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated and displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking information, where available.

Delays

Although we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors outside our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible at support@cookvelle.shop. We will work with the shipping carrier to investigate the issue and help resolve it.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: support@cookvelle.shop

ASPECTS STUDIO LTD

10 HIGH ST N

LONDON

ENGLAND

E6 2HJ

United Kingdom